Tech Blog — Break-Fix

ShadowProtect SPX - Success Story

Posted by Catlyn Walker on

ShadowProtect SPX - Success Story

With today’s technology trends, backups are a priority in the industry.  There are so many cyber attacks that you have to have some sort of recovery plan.  We always push backups with all our support contracts, and even the break-fix clients.  We had a break-fix client that had no backups, older hardware, and no regular patching or maintenance on the devices in the network.  For several months we recommended a backup solution, to no avail.  Then we got the call, they got hit by ransomware.  Luckily it was an older strain, and we were able to decrypt it and get...

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Managed IT vs. Break-Fix

Posted by Catlyn Walker on

Managed IT vs. Break-Fix

In today's world, technology is the backbone of businesses. This is true across the board, regardless of company size, industry/field, and employee level (newbie to management). We see a few different business approaches that business take. The break-fix, hourly, and managed IT. The Break-Fix Solution Are you only getting support when it's broken, on the last leg, and you are scrambling for help. This solution is becoming out dated and very costly to businesses.   By putting in the cheapest hardware or selecting the cheapest IT vendor, you may save money up front but in the long run it costs...

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